Subject: Internet Customers Service Survey
Date: Mon, 25 Sep 2000 01:31 +0400 (GST)
From: custserv@emirates.net.ae
To: Valued-EIM-Customers@emirates.net.ae

Dear Esteemed Customer,

It gives us great pleasure to offer you the opportunity to be part
of new and constructive initiatives to bring our standards to higher grounds
in customer service.

In order for us to attain those objectives, we would request you to
spare us time filling up a questionnaire which will help us shed light
on any shortcomings.

Please click on the hyperlink to go to the actual questionnaire
http://cc.emirates.net.ae/survey/EIM_Survey.ChannelsSatisfaction

In return; it shall be our privilege to offer you the following:

· 5 Hours of free Internet usage the following month.
· 3 Chances to enter the surf & win promotion where you could be one of the
  lucky winners of some fabulous prizes.
· A chance in a draw to win one of 20 great electronic items including AGFA
  scanners & digital cameras.

We at Emirates Internet & Multimedia value your precious time & anticipated
effort in assisting us serve you better; please do not hesitate to contact us in
lieu of the same.

Thanking you again for your time & anticipating your response by 10th
of October/2000.

Yours sincerely,

Customer Service Team
Emirates Internet & Multimedia