Napster Still Proxied - #Dubai's Alerts Updates Nov 3, 2000, Dubai, U.A.E.

Alert Updates Nov 3, 2000
Press the RELOAD button on your Browser to see the latest Updates. Last updated 6 November 2000

What right do Emirates Internet & Multimedia have to Block Access to NAPSTER's services? And then lie to us that they are not doing it!
Why should we have to email watch@emirates.net.ae repeatedly? Why don't the Help Desk reply in a satisfactory way to the emails sent to them at help@emirates.net.ae? Why should we have to call EIM's help Desk (8005244) over and over again to get any response from them?	And why do they take so long to unblock a site that they have no right to restrict? And worst of all, why do the Help Desk personnel lie to us when we call them?

The other day the Help Desk said "maybe Napster is Blocking UAE like Dalnet was." This is perhaps the most foolish statement ever to be made by the Help Desk.	Today they say:- Napster is down all over the world. It is not. Why Lie?

Emirates Internet have been blocking Napster from working for a week now. Basically it appears to be a port 8888 block.	Do they have a right to do this? No they do not.
Email them here with your sweetest comments. watch@emirates.net.ae and leave yours below for them to read. Napster Finally re-opened by EIM 6 Nov 2000
Finally, and almost 10 days after blocking port 8888 which Napster uses, EIM's technical department admit it is their mistake and open up the service to us. The Help Desk literally had to force the information down the technical engineers who put the block in place.	The Engineers resolutely refused to believe it was their mess up that was blocking Napster. Finally though, after repeated proof was thrown in their faces, they got off their sorry behinds and gave us back a service we pay to use, namely an open port 8888.
Footnote: Get your act together guys. Please stop wasting so much of our time and money.

wrote on November 05, 2000 at 17:00:01 :
they got the same right as u have to download copyrighted songs !