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Satisfaction With Products & Services: 5. Given below are some of the  features of the Internet Service provided by Emirates Internet & Multimedia. For each of the features given below please indicate the extent to which you are satisfied or dissatisfied.   Ease of getting connected to the Internet [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Number of disconnections during a session [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Browsing speed [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Internet proxy restrictions [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Overall how satisfied are you with the Internet accessibility & connectivity [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Monthly Rental charge of AED 20 [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Peak hourly usage charge of AED 1.80 [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Off Peak hourly usage charge of AED 1.00 [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Connection/Registration charge of AED 200 [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Lost password verification charge of AED 50 [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Username change charge of AED 100 [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Overall how satisfied are you with the Internet pricing [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Accuracy of the Internet bills [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Timeliness of the Internet bills [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Online billing service [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience Overall how satisfied are you with the Internet billing [ select one ] Very Satisfied Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied No Experience 6a. Are you aware of the online registration service provided by Emirates Internet & Multimedia?   Yes   No If your answer is Yes, answer the second part of the question. 6b. How do you rate the usefulness of this online registration service? [ select one ] Very Useful Somewhat Useful Does not make a difference Not Useful Not at all useful